Auto Mechanic and customer

I have brought my 1999 Mercedes into this shop multiple times and always gotten great service. An honest shop that isn't trying to get me for every penny I have. They are always willing to work with my schedule. I have been to a few other auto shops in this and the Texarkana area and this is by far the best one I have been to. 10/10 I will keep coming here whenever I have an issue with my car that needs resolving.

— Google Review

Affordable, friendly, knowledgeable and above all...trusted.

— Google Review

Found an HONEST mechanic!! Score!!!! Instead of dealing with a Service Sales guy, you deal directly with the person repairing your car. And Mike will tell you *exactly* what your car has and out of that what *really* needs to be fixed now. My experience was great, unlike with other places I've been where they try to make you spend as much as you can and replace parts that are not remotely in need of replacing. On top of that, he is super friendly. I am definitely bringing my cars back to Mike.

— Yelp Review

Honest experts who are a pleasure to work with!!!

— Facebook User Review

Best little repair shop in McKinney!

— Google Review

Was very happy with the service I received.  It's a good feeling to have a mechanic you can trust who does quality work.   Anyone who knows me, knows I love my car and I will only be bringing her here from now on.

— Yelp Review

Trust worthy auto repair service in McKinney...Finally.

— Google Review

I took my wife's car to see Michael at Trust Auto Repair recently for a brake replacement and oil change. Michael called me after assessing the brakes and gathering the numbers. He let me know outright what it was going to cost to have the brake pads replaced and machining the rotors along with the full cost including the oil change. The brake pads had to be special ordered but he received them the next day, a Saturday no less, and had everything completed by around noon. The quality of the work was top notch and the price was reasonable considering the higher cost of the brake pads.  I will go back to Trust for all of my work and will recommend Michael's work to anyone who's looking for honest and solid work.

— Yelp Review

Great People in McKinney Tx. Honest and does auto repair right the first time.

— Google Review

Hands down awesome service to my 99 Tahoe got in and got out thanks alot.

— Google Review

We had multiple problems with multiple cars and Mike was able to get all of them back on the road in no time.  No complaints.  He will be handling all of our automotive repair and maintenance needs.

— Google Review

Much thanks to Mike Laier. My daughter's elderly Buick is now running on all cylinders and passed inspection. The work was quick and effective, but most of all, Mike listened to me and allayed all my fears. I had been bombarded with opinions and advice and was feeling pretty helpless. I'm very happy with the service and courtesy I received. Lee Theis

— Google Review

While performing a routine oil change, the mechanic noticed that one of our sway bar bushings was cracked, broken, and in need of replacement.  He ordered the replacement part and installed it.  This avoided a much higher repair bill down the road.  Thank you for being proactive!

— Google Review

Honest man with prices that are beyond reasonable. Taught me a thing or two about my old van and got everything done quick! 

— Google Review

1/4/16 -  Mike has gained a new client! I had two cars needing repair over the last week of 2105. Car 1 - had the water pump replaced, Mike completed the job, charging about 1/2 of what the estimate was from the dealer service shop. Car 2 - needed back door locks repaired and misc. In both instances, Mike was open with the steps being taken, and the charges to expect, doing a great job managing the client's expectations. Mike's work is thorough, timely with the repairs, and at very fair costs. Good job!

— Yelp Review

Mike is great. Very helpful and knows what he is doing. He will get all my future business.

— Google Review

We were traveling through the area and had a recent repair fail. Trust was open first thing Monday morning and able to do our repair quickly. But far more importantly, the owner showed me the failed part, explained the problem and solution, more than once walked me back in the shop, and took a friendly, down to earth approach to customer service. I highly recommend Trust!

— Google Review

I took my Infiniti in due to a warning light for air bags appearing on the dash. I was fearful of a complicated and expensive issue with the on board computer. Mike ran a diagnostic analysis, which indicated the issue was merely low air pressure in my tires. He aired them up, which eliminated the sensor light warning and sent me on my way. He declined to charge me anything, since it was such an easy fix...great customer service!

— Google Review

Great and affordable. My car needed a new battery cable. I already had the cable I just needed it installed. Other shops around town said they wouldn't use my cable and it would cost $200..Mike used my cable and charged $90. Great service..I will be a returning customer

— Google Review

Great, reliable place to take your car...at a fair price. Mike stands by his work. Mike is a first rate mechanic. His price to work on my Acura was less than 1/2 the cost of going to the local Acura dealer. Honest and reliable work is hard to come by these days...but it can be found @ Trust Auto. 

— Google Review

Mike is the best. Good to have an honest mechanic. He did a tune up for me and only charged for the parts he used rather than just a blanket rate so I saved some cash. He also stayed late for me to get the work done. Best mechanic I have ever had.

— Yelp Review

This is a great small biz and Mike is honest, helpful and gets stuff done right!

— Google Review

I have used him a couple of times. I have found him to be honest, friendly, and fair. His work is on part with any body's but with a fair price. I have referred friends and family to him, that should say everything. 

— Google Review

I took my wife's car to see Michael at Trust Auto Repair recently for a brake replacement and oil change.  Michael called me after assessing the brakes and gathering the numbers.  He let me know outright what it was going to cost to have the brake pads replaced and machining the rotors along with the full cost including the oil change.  The brake pads had to be special ordered but he received them the next day, a Saturday no less, and had everything completed by around noon.  The quality of the work was top notch and the price was reasonable considering the higher cost of the brake pads.  I will go back to Trust for all of my work and will recommend Michael's work to anyone who's looking for honest and solid work.

— Google Review

Mike is friendly, competent and reasonably priced. He is quick to help and trustworthy. It's hard to find a good mechanic that you can trust and I'm grateful to have found one in Mike. He is down to earth and gets work done fast for a great price.

— Yelp Review

We have been to Mike on several occasions for repairs on our Toyota Scion and every time have been more than satisfied with his work. He does excellent work and is very honest and reasonable in his prices.A few days ago, he replaced the struts and the shocks on our car. It rides and drives like a new one! He is an honest person and very pleasant to work with. He showed me exactly what was wrong. I appreciated that. It's a relief to know there is someone out there that isn't trying to cheat you or rob you blind! I am very satisfied with his work. He knows what hes doing and does it right!

— Google Review

Got my radiator replaced and mike was awesome, he got it done quickly and at a great price. Highly recommend this place. 

— Google Review

I brought in a used vehicle to have inspected before buying it. Mike was very straightforward and honest when describing the problems that the vehicle had, and prevented me from making a costly mistake. Unlike many mechanic shops might do, Mike did not sugarcoat this vehicle's problems in order to gain future business when I brought it in to him for repairs. Because Mike is the owner and soul operator of this business, I like that I can count on him always being the person who does the repairs on my car. Mike seems like a no nonsense kind of mechanic who has the customer's best interest in mind. I highly recommend him! 

— Google Review

Honest experts who are a pleasure to work with!!!

— Facebook Review

I needed a few belts for my Kia Rio and I had been quoted a very high price, so I did some research and contacted Trust Auto after seeing their great reviews. I spoke with Mike who was professional, kind and extremely helpful. He quoted me a decent price and we set up an appointment. The shop is close to my work and they were finished in less than 30 minutes - even with the fact that I needed an extra belt. Right then and there we talked with Mike about bringing my boyfriend's car in to take a look at - it has a lot of issues and I completely trust that Mike will give me an honest assessment and do his best to work with me. I feel like I have finally found a mechanic I can "trust"!

— Google Review

Trust Auto Repair is the best discovery I've made in years. My grown kids all drive older vehicles and Trust Auto has made repairs incredibly quickly and amazingly affordably. They've gone above and beyond in customer service and truly live up to their name. I can't recommend them highly enough and wish I could give them more than five stars.

— Google Review

Great service at a reasonable price unlike the stealerships! I'm glad I found a great mechanic that still cares about customers and their investment(car).

— Google Review

If you are looking for an honest mechanic that will diagnose issues on your vehicle with great care and concern, this is the place for you. Mike is a very skilled, knowledgeable mechanic who knows his way around many types of vehicle makes and models. He provides very fair and reasonable estimates and has always provided quality workmanship for us time after time. 

— Google Review

I trust Trust Auto Repair. Great service and quality work at a fair price. They have done work on all 4 of our vehicles. I'm so glad we found them.

— Yelp Review

Mike took my call before officially opening his shop and had me come right down to repair the U-joints and support bearing in my drive line.  He was very up front on costs, timelines, and showed me the issues before he took the task on.  Mike was very knowledgeable, professional, and efficient with his work as I was having to wait for the repair rather than dropping off my vehicle.  I felt very comfortable and at ease with him working on my vehicle, not searching out additional issues or suggestions to try to increase my final bill as I have had happen at other businesses.  His theory on customer service is rare and his skill, talent, and appreciation for his vocation is outstanding.  I choose to support small, private businesses rather than corporations, trying to keep my spending local to ensure good people like Mike stick around.  It's hard to find someone like him and the service he provides and I will be taking all of my future business to him without hesitation.  Thank you Mike, I appreciate you! 

— Google Review

We have used Trust Auto I think 4 times now. Every time is better than the time before. They are quick and give great honest service.  Mike and his team are so nice and welcoming. I'll be honest we found them by accident because our normal shop was full and couldn't work us in. Mike has always worked us in. I can't recommend this place enough!! From my family to yours.. Trust Auto!!

— Yelp Review

 have taken my Toyota tundra here on two separate occasions and mike has done a fantastic job. It's not like those big franchise auto repair shops or dealerships where they try to overcharge and nickel and dime you. He is honest and let's you know exactly what's going on. I would recommend him to anyone.

— Yelp Review

I've started going to Trust Auto Repair about a year ago, and I am thrilled I've found a mechanic I can trust.  Mike is honest and not just out to make as much money as possible, which is the feeling I get at most other places.  I highly recommend Trust Auto Repair and will be using them for all my car care needs.

— Google Review

Excellent work. I bought a used car and was not told that it had been in a wreck as well as had part of a used engine from a different model year put in it. Also, it had been poorly assembled. Mike and John were able to decipher all the weird things that had previously been done to the car. The head had begun to come off the engine and the harmonic balancer was broken. They repaired it with the correct parts and did so quickly. Mike was upfront about everything and showed me all that needed to be done before any work began. He also kept me up to date as the engine was disassembled. I highly recommend Trust Auto Repair.

— Google Review

I am absolutely amazed at the service I received at Trust Auto. I had a radiator in my 2004 Infinity that needed repair the day after New Years, and Michael and his team had it done the same day! He was generous enough to stay late and allow me to pick up my vehicle after closing. My car drove like new! 2 days later our 2015 Tahoe was in his shop. Michael had my quote to me quickly and my car was back at home the very next day! 2 Vehicles in 5 days and I now have a new Service/Repair shop for my family! I WILL NOT go to anyone else from now on!

— Yelp Review